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Troubleshooting & FAQs

Simply choose your problem or question from this list of links and we will point you at the resolution:

My Hoverboard has a red flashing circle, how do I fix that?

If there's a beeping sounds and/or a red circle flashing on the LED indicator on your hoverboard, this video will help you recalibrate (aka reset) your hoverboard.

My hoverboard will not charge, how do I fix that?

One of the most common problems with hoverboards is bad chargers, even the highest quality boards seem to have this issue. Generally the manufacturer is more than willing to replace a bad charger if you are inside the warranty period, so contact them directly to make a request.

My hoverboards wheel is rubbing, how do I fix that?

If your wheel is rubbing, this video walks you through the steps to resolve that problem.

Why hoverboard shakes violently when I get off it, how do I fix that?

If your hoverboard goes "crazy" when you dismount, this video will help you fix that problem.

If this doesn't fix your problem, try the steps shown in this video.

My hoverboard spins in circles by itself, how do I fix that?

Does your hoverboard move by itself or even spin in circles when you aren't on it? This video will walk you through the steps to fix that.

I need to contact the manufacturer of my hoverboard, how do I do that?

If all else fails, you can contact the manufacturer of your hoverboard, as long as you are inside of the warranty period.

Here are contact details for each of the brands we carry or have carried in the past:


Phone: (800) 570-3167




Contact form:

I'm outside the warranty period and need my hoverboard fixed, what should I do?

If you are outside the warranty period, and need a repair on your hoverboard, we recommend the following repair service:

Hoverboard Repair Service